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Terms and Conditions

Website Terms of Use – ADEY Innovation Limited ("ADEY")
This website (“Website”) is owned and operated by ADEY Innovation Limited (05001590) (“ADEY” “we” “us”), a company registered in England and Wales, who’s registered office is at Unit 2 St Modwen Park, Haresfield, Stonehouse, GL10 3EZ.
For the purposes of the Data Protection Act 2018, the Data Controller is Matthew Webber and he can be contacted at the address above, at matthew.webber@adey.com or on +44 1242 546700.
These Terms were last reviewed on 6th May 2022.

Acceptance of Terms
1. By using this Website you confirm that you accept these Terms of Use (“Terms”) and you agree to comply with them. If you do not agree to these Terms, you must not use this Website.

We recommend that you print a copy of these Terms for future reference.
2. In using this Website there are other terms that may apply to you. These Terms refer to the following additional terms, which also apply to your use of this Website:
2.1 Our Privacy Policy adey.com/privacy-policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this Website, you consent to such processing, and you warrant that all data provided by you is accurate.
2.2 Our Cookies Policy adey.com/cookies, which sets out information about the cookies on this Website.
2.3 You are responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
2.4 If you are an ADEY ProClub member your use of the ADEY ProClub shall be governed by the ProClub Terms and Conditions that can be found here: https://adey.com/adeyproclub-terms-and-conditions. If you use the Adey Sense services, your use of the Adey Sense portal shall be governed by the Adey Sense Portal Terms and Conditions that can be found here: adeysense.com/terms-and-conditions.

Amendment of Terms
3. We may amend these Terms (and any others referred to in them) from time to time. Every time you wish to use this Website, please check these Terms to ensure you understand the terms that apply at that time.
4. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to these Terms.

Amendments to This Website
5. We may update and change this Website from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
6. We may suspend or withdraw this Website.
7. This Website is made available free of charge.
8. We do not guarantee that this Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of this Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

Your Use of This Website
9. You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.
10. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use, you may not without our prior written consent:
10.1 copy, reproduce, use or otherwise deal with any content on the Website;
10.2 modify, distribute or re-post any content on the Website for any purpose;
10.3 reproduce, crawl, frame, link to or deep-link into this Website on or from any other website; and
10.4 use the content of the Website for any commercial exploitation whatsoever.
11. If you print off, copy or download any part of this Website in breach of these Terms, your right to use this Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
12. If you are a corporate customer and would like to request permission to use photography or other content from this website for corporate use, please contact our Marketing Team at marketing@adey.com or on +44 1242 546700.

Password/account security
13. You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account.
14. ADEY shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Accuracy of Content
15. To the extent permitted by applicable law, ADEY disclaims that all content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
16. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of ADEY or any of its agents.

Reliance on Information Posted
17. The information presented on or through this Website is made available solely for general information purposes. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this Website. We do not make any statements regarding the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. This Website includes content provided by third parties, including materials provided by other users and third-party licensors. We are not responsible, or liable to you or any third-party, for the content or accuracy of materials provided by any third parties.
18. To the extent that this Website and the information and services on it are provided free-of-charge, we will not be liable for any loss or damage of any nature arising from your use of, or reliance on, such information and/or services.
19. Where ADEY publishes videos, user guides, tutorials or any other form of training materials on the Website, such content will relate solely to ADEY products and services and will not be applicable to any other products and/or services and should not be relied on as such. If you have any queries regarding how to use any ADEY product or services, you should contact ADEY who will use reasonable efforts to provide any guidance or information you may require. For the avoidance of all doubt, any such content that is provided on the Website is not meant to be comprehensive or the definitive resource on the subject matter in question and it is your responsibility to ensure that you have undertaken adequate training and education on the subject matter in question before undertaking any works or services in relation to it. ADEY will not be responsible for any losses you may suffer as a result of your failure to undertake the necessary training and education for any particular job, product or service.

Our Responsibility for Loss or Damage Suffered by You
20. ADEY uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device.
21. Except where required by applicable law, ADEY shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this Website.

Links to Other Websites
22. We have placed links on this Website to other websites we think you may want to visit. These links are provided for your information only. Such links should not be interpreted as approval by ADEY of those linked websites or information you may want to obtain from them.
23. We do not vet these websites and do not have any control over their contents.
24. Except where required by applicable law, ADEY cannot accept any liability in respect of the use of these websites and you will visit them at your own risk.

Website Features Disclaimers
1. This Website contains a number of features for you to make use of. As with the rest of the Website, these are provided free of charge. The below terms outline the terms under which we make such features available to you and the extent to which we are liable for your use of them.
PRODUCT SELECTOR – the product selector tool on the Website is provided to you as a means of assisting you in selecting which ADEY product may be most suitable for a given need or situation. ADEY makes no warranties or guarantees as to the accuracy or otherwise of the results generated by the product selector. ADEY accepts no liability to you for any losses you may suffer as a result of your reliance on the information provided by the product selector. By using the product selector, you acknowledge ADEY’s lack of liability together with the fact that:
(a) the product selector is not a substitute for seeking the appropriate professional and technical support in respect of any given situation, ADEY product or any other manufacturers’ products to which the ADEY product may be used in conjunction with;
(b) the results produced by the product selector are entirely dependent on the information you input into the feature and ADEY has no control over the input of such information; and
(c) the products contained within the product selector may not represent the entire range of ADEY products available at the time the selector is used.

ROI CALCULATOR - the ROI calculator tool on the Website is provided to you as a means of assisting you in determining the potential savings you may be able to achieve by using certain ADEY products in your heating system. ADEY makes no warranties or guarantees as to the accuracy or otherwise of the results generated by the ROI calculator. The results generated by the ROI calculator DO NOT amount to financial advice or guidance and must not be seen or used as such. ADEY accepts no liability to you for any losses you may suffer as a result of your reliance on the information provided by the ROI calculator. By using the ROI calculator, you acknowledge ADEY’s lack of liability together with the fact that the results produced by the ROI calculator are entirely dependent on the information you input into the service and ADEY has no control over the input of such information. 


Magnacleanse Hose Bag Promotion (the “Promotion”)
Terms and Conditions                  

1. Introduction 

1.1. The "promoter" of a promotion is the person who is legally responsible for operating it.  The promoter of this Promotion is Adey Innovation Limited (registered number 05001590) whose registered office is at Unit 2 St Modwen Park, Haresfield, Stonehouse, GL10 3EZ (“Adey”, the "Promoter", “our”, "us", or "we"). 

1.2. You can write to us at the above address if you have any concerns in relation to the Promotion or telephone our support team on 01242 546700 (manned between 08.30am and 17.00pm Monday to Friday excluding bank holidays) or email info@adey.com. 

1.3. By entering the Promotion you agree to be legally bound by these terms and conditions and warrant that you meet the eligibility criteria below. You should read these terms in their entirety but particularly your attention is drawn to Clause 5 . 

2. How to enter

2.1. The Promotion will run from 1st July 2023 (“Opening Date”) to 31st December 2023 (“Closing Date”) inclusive.

2.2.  All warranties must be registered with the Promoter by no later than 5.00pm on the Closing Date.  All warranties registered after the Closing Date are not included in this Promotion. 

2.3.  To enter the Promotion entrants must purchase an Adey MagnaCleanse (Product code BOP-03-04363) (“MagnaCleanse”),for use in their HVAC business from an approved merchant and register the warranty on www.adeyproclub.com within 30 days of purchase. 

2.4.  We reserve the right to request sight of the original proof of purchase and proof of your identity in the form of a passport or driver's licence and proof of address in the form of a utility bill no more than 3 months old as at the date of request.

2.5. We will not accept responsibility for warranty registrations that are lost, mislaid, or damaged regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. 

2.6. We reserve the right to reject any warranty registrations that are duplicates, incomplete, incomprehensible or otherwise deficient or invalid or that we believe, in our sole opinion, arise from forgery or attempts to cheat.  We also reserve the right to reject warranty registrations that are unlawful, indecent, racist, inflammatory, and defamatory or which we consider in our absolute discretion to be otherwise harmful to our goodwill and reputation.  These rights extend to removing such warranty registrations if previously accepted. 

2.7.  Where an entrant has been found to be in breach of any of these terms and conditions, we may nevertheless still enforce our right to disqualify that person even where a Gift has been given. 

2.8. You must enter the Promotion using your legal name. 

3. Eligibility

3.1. The Promotion is only open to persons resident in the United Kingdom (mainland only) who are: 

3.1.1. 18 years of age or older; and 

3.1.2. not an Excluded Entrant pursuant to clause 3.2 below, (an “Eligible Person”)

3.2. The following persons may not enter the Promotion:

3.2.1. employees of the Promoter and members of their immediate families;

3.2.2. suppliers or customers of the Promoter and third party sponsors, gift providers or, in each case, employees thereof or members of their immediate families; and

3.2.3. any person who receives or whose business or employer receives any form of rebate, discount or contract or other support from the Promoter; each an “Excluded Entrant”. 

3.3.  By entering the Promotion, you confirm that you are eligible to do so and eligible to claim the Gift (as defined below at clause 4).  The Promoter may require you to provide proof that you are eligible to enter the promotion. 

3.4. We may in our sole discretion decide whether any eligibility requirement has or has not been met.

4, Gifts
4.1. The free gift available to an Eligible Person is a MagnaCleanse hose bag (product code BOP-03-04363) upon purchase of a MagnaCleanse from an approved merchant and registration of its warranty within 30 days  (“Gift”).

4.2. One Eligible Person may be entitled to claim one Gift provided the entry criteria at clause 3 above are met. Gifts will be dispatched for delivery within 21 working days of the warranty registration in accordance with clause 2.3 above. 

4.3. The Gifts are subject to availability and the Promoter reserves the right to substitute the Gift with an alternative gift of equal or greater value.

4.4. The Gift is non-transferable and non-exchangeable. We won’t offer or substitute a cash alternative to any Gift. You are not entitled to and may not request an alternative gift, whether cash or otherwise.

4.5. Any tax payable as a result of a gift being given or received will be the responsibility of the entrant.  Entrants should seek independent financial advice prior to accepting a gift if this is a concern.  

4.6. We make no representation or warranty in relation to gifts provided and to the fullest extent permitted by law we shall have no liability to you in relation to any gift.

4.7. We accept no responsibility for any late, lost or misdirected deliveries of Gifts including, but not limited to, Gifts not received due to technical disruptions, network congestion or any other reason.  

4.8. No additional, further or other costs or expenses are included in any Gift unless stated.   

5. Publicity and Personal Information

5.1. The personal information supplied by entrants will be used by us in accordance with our privacy policy, which you may read here: www.adey.com/privacy-policy . You must read the privacy policy as your entry in the Promotion constitutes an agreement to be bound by it.  All entrants may have their details removed from our database by contacting us. Details of how to contact us are in the privacy policy referred to above. If details are removed prior to the conclusion of the Promotion and/or the delivery of the Gift, entrants will forfeit their right to claim or receive, whichever shall be appropriate, any Gift. 

5.2. Save where you have otherwise expressly opted out, by entering the Promotion and providing us with your details, you are consenting to receiving communications from us by post or telephone, and by email or SMS relating to the Promotion, and our products, services and other promotions that we feel may be of interest to you.

5.3. It is a condition of your entry into the Promotion that we have the right to publicise, broadcast and communicate to the public the names, home towns, characters, likeness and voices of the winners for the running of the Promotion and matters incidental to the Promotion. 

5.4. All entrants may be required by us to participate in photo, recording, video and/or film session(s) and by entering the Promotion you agree to do so free of charge.  In this regard you agree that we shall have the right to use all the resulting publicity materials in any medium (including, without limitation, the internet) and in any manner we see fit.

5.5. No fees shall be payable to any entrant in relation to their entry into the Promotion and/or any subsequent publicity or promotional materials. 

5.6. Any and all copyright in any publicity or promotional materials in relation to or in connection with the Promotion will be owned by us.

6. Termination of the Promotion

6.1. If for any reason the promotion is not capable of running as planned as a result of any
(including but not limited to) technical failures, unauthorised intervention, computer virus,
mobile network failure, tampering, fraud or any other causes beyond our control which
corrupt or affect the administration, security, fairness, integrity or proper conduct of the
Promotion, we reserve the right to cancel, terminate, modify or suspend the Promotion
and/or to disqualify any individual who (whether directly or indirectly) causes (or has
caused) the problem.

6.2. We may vary the terms of, or terminate, the Promotion at any time in our absolute
discretion without liability to any entrant or other person. 

7. Our decisions are final All of our decisions relating to the Promotion and/or redemption of any Gifts are final.  No discussions or correspondence with entrants or any other person will be entered into.

8. Failure to enforce terms and conditions A failure by us to enforce any one of these terms and conditions in any instance(s) will not give rise to any claim or right of action by any entrant, nor shall it be deemed to be a waiver of any of our rights in relation to the same.   

9. Exclusion of liability 

9.1. Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded. 

9.2. To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any entrant in connection with or arising out of the Promotion howsoever caused, including for any costs, expenses, forfeited gifts, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence. 

9.3. In the event that any provision of these terms and conditions is held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions, which shall continue in full force and effect.

10. Governing law These terms and conditions shall be construed in accordance with and governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.  


SEP’23 - Adey Best Practice Instagram Giveaway
Terms and Conditions   

1.  Introduction

1.1. The "promoter" of a prize draw is the person who is legally responsible for operating it.  The promoter of the Prize Draw is Adey Innovation Limited (registered number 05001590) whose registered office is at Unit 2 St Modwen Park, Haresfield. Stonehouse, GL10 3EZ (the “Adey”,"Promoter", “our”,"us", "we").

1.2. You can write to us at the above address if you have any concerns in relation to the Prize Draw or telephone our support team on01242 546700 manned between 8.30a.m. and 5.00p.m Monday to Friday excluding bank holidays) or email marketing@adey.com. 

1.3. By entering the Prize Draw you agree to be legally bound by these terms and conditions and warrant that you meet the below eligibility criteria. 

2. Eligibility

2.1. The Prize Draw is open to persons resident in the United Kingdom who: 

2.1.1.  Is 18 years of age or older;

2.1.2.  be following @adey_pro on Instagram; and

2.1.3.  fill and submit the required form found on:https://www.surveymonkey.co.uk/r/7XVKQDJ

2.1.4.  mention/tag1 person in the comment section on the Promotion grid post on the @adey_pro Instagram page;

2.1.5.  and do not fall within clause 5, including its sub-sections. 

2.2. We may in our sole decision decide as to whether any eligibility requirement has or has not been met. 

3. Entry

3.1. Subject to you meeting the requirements outlined in clause 2.1 above, you will automatically be entered into the Prize Draw. 

3.2. You will be given one entry to the Prize Draw. 

3.3. The Prize Draw will run from 20th of September 2023 (“Opening Date”) to 24th of September 2023 (“Closing Date”) Entries made after the Closing Date will not be entered into the Prize Draw. Within 1 day of the Closing Date the winners will be drawn randomly by a computer process which produces verifiably random results (“the Draw”). 

4. The Prize

4.1. The prizes (“the Prizes”)consist of:

4.1.1 .  MagnaClean Professional Chemical Pack (Pro2, MC1+, MC3+)

4.1.2.  20x MagnaCleanse Leaflets

4.2. Within7 days [CH1] [RF2] of the Draw, the winners will be contacted via public post on the @adey_pro Instagram page notifying them that they have won, and a full postal address will be requested.

4.3. The Prizes will be sent to the winners at the address provided within 14 days [CH3] [RF4] of it being provided.

4.4. In the event that a winner does not respond within 7 days of being contacted as per clause 4.2 above,and provide a full postal address, we may withdraw the  Prize allocated to that winner and select another winner in accordance with Clause 3.3. 

4.5. We will not offer or substitute a cash alternative to the Prizes. You are not entitled to and may not request an alternative prize, whether cash or otherwise.

General Terms

5.  Excluded Entrants

5.1. The following may not enter any of the Prize Draw:

5.1.1. Employees of the Promoter and members of their immediate families; 

5.1.2. Suppliers or customers of the Promoter and third-party sponsors, prize providers or, in each case, employees thereof or members of their     immediate  families; and

5.1.3. Any person who receives or whose business or employer receives any form of rebate, discount or contract or other support from the Promoter.

6.  Notifying winners and other terms 

6.1. Whilst we will use reasonable efforts to notify winners, where we are unable to confirm that notification has been received, we may at our discretion forfeit the relevant Prize. Winners may be announced publicly within 7 days of the Draw. 

6.2. Should an entrant’s or a winner’s contact details change, it is their responsibility to notify us of such a change. 

6.3  We reserve the right to request of a winner’s identity in the form of a passport or driver's licence and proof of address in the form of a utility bill.
              
6.4  The Prizes, or any aspect of the Prizes, are subject to availability and are non-transferable and non-exchangeable.  Where the Prizes, or any aspect of the Prizes are not available, we shall have the right to substitute it or them with an alternative of equal or greater value.  

6.5  Any tax payable as a result of the Prize being awarded or received will be the responsibility of the winner.  Winners should seek independent financial advice prior to accepting the Prize if this is a concern. 

6.6  We make no representation or warranty in relation to the Prizes provided and to the fullest extent permitted by law we shall have no liability to you in relation to the Prizes.  

6.7.  No additional, further or other costs or expenses are included in the Prize unless stated.

7.  Publicity and Personal Information

7.1 . The personal information supplied by entrants when entering the Prize Draw will be used by us in accordance with our privacy policy, which you may read here: www.adey.com/privacy. You must read the privacy policy as your entry in the Prize Draw constitutes an agreement to be bound by it.  All entrants may have their details removed from our database by contacting us. Details of how to contact us are in the privacy policy referred to above. If details are removed prior to the conclusion of the Prize Draw and/or award of or date arranged for the Prize, entrants will however forfeit their right to claim or receive, whichever shall be appropriate, the Prize.  

7.2.  By entering the Prize Draw and providing us with your details, you are consenting to receiving communications from us by post or telephone (and by email or SMS where you have given prior express consent) relating to the Prize Draw, and our products, services and promotions that we feel may be of interest to you.

7.3.   It is a condition of your entry into the Prize Draw that we have the right to publicize, broadcast and communicate to the public the names, home towns, characters, likeness and voices of the winners for the running of the Prize Draw and matters incidental to the Prize Draw.

7.4.   All entrants and particularly the winners may be required by us to participate in photo, recording, video and/or film session(s) and by entering the Prize Draw agree to do so free of charge.  In this regard you agree that we shall have the right to use all the resulting publicity materials in any medium (including, without limitation, the internet) and in any manner we see fit.

7.5.   All entrants grant to ADEY a perpetual, non-exclusive, royalty-free, worldwide, transferable right and licence, with the right to grant sub-licences, to share your entry content on social media and use the same for general marketing purposes.

7.6. No fees shall be payable to any entrant or winner in relation to their entry intothe Prize Draw and/or any subsequent publicity or promotional materials.

7.7. Any and all copyright in any publicity or promotional materials in relation to or connection with the Prize Draw will be owned by us. 

8. Tampering and other matters

8.1. If for any reason the Prize Draw is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorized intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Prize Draw, we reserve the right to cancel, terminate, modify or suspend the Prize Draw and/or judging related to the Prize Draw and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.

8.2. We reserve the right to reject any entries that are duplicates, incomplete, incomprehensible, damaged or otherwise deficient or invalid or that we believe, in our sole opinion, arise from forgery or attempts to cheat.  We also reserve the right to reject entries that are unlawful, indecent, racist, inflammatory, or defamatory or which we consider in our absolute discretion to be otherwise harmful to our goodwill and reputation.  These rights extend to removing such entries if previously accepted.

8.3. We accept no responsibility for any late, lost or misdirected entries or prizes for the Prize Draw sent to a winner including but not limited to entries or prizes not received due to technical disruptions, network congestion or any other reason. 

8.4. Where an entrant has been found to be in breach of any of these terms and conditions, we may nevertheless still enforce our right to disqualify that person even where the Prize has been awarded.

8.5. You must enter the Prize Draw using your legal name.

9. Unclaimed Prizes 

9.1.  The Prize must be claimed within 7 days of the date of our first attempted notification of winning, however sent. We reserve the right to award the unclaimed Prize after this period to an alternative prize winner or not to award it at all. We will have no liability to you for an unclaimed Prize regardless of the reason for it not being claimed. 

10. Termination of the Prize Draw

10.1. If for any reason the Prize Draw is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorized intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Prize Draw, we reserve the right to cancel, terminate, modify or suspend the Prize Draw  and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem. 

10.2. We may vary the terms of, or terminate, the Prize Draw at any time in our absolute discretion without liability to any entrant or other person.  

11. Our decisions are final 

11.1. All of our decisions relating to the Prize Draw and/or redemption of the Prize are final.  No discussions or correspondence with entrants or any other person will be entered into.

12. Failure to enforce terms and conditions

12.1. A failure by us to enforce any one of these terms and conditions in any instance(s) will not give rise to any claim or right of action by any entrant or winner, nor shall it be deemed to be a waiver of any of our rights in relation to the same.

13. Exclusion of liability 

13.1. Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded. 

13.2. To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any entrant or winner in connection with or arising out of the Prize Draw howsoever caused, including for any costs, expenses, forfeited prizes, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence. 

13.3. In the event that any provision of these terms and conditions are held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions, which shall continue in full force and effect.

14. Governing law

14.1 . These terms and conditions shall be construed in accordance with and governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.